Refund policy

Return & Refund Policy

Last Updated: September 25, 2026

At MustHaveDaily, we want you to be happy with your purchase. If you are not satisfied with your order, you may request a return within 7 days of receiving your product, subject to the conditions mentioned below.

1. 7-Day Return Policy

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

The product must be unused and in the same condition in which you received it.
The product must be returned with its original packaging and tags, where applicable.
You must provide your order number or valid proof of purchase.
The return request must be raised within 7 days of delivery.
The return must be approved by MustHaveDaily before the product is shipped back.

Products sent back without first contacting us and receiving return instructions may not be accepted.

2. How to Request a Return

To request a return, please contact us with:

Your order number
Name used for the order
Reason for the return
Photos or videos of the product, where applicable

You can contact us at:

Email: info.musthavedaily@gmail.com

After reviewing your request, we will provide the next steps and return instructions if your request is approved.

3. Damaged, Defective or Incorrect Products

Please inspect your order immediately after delivery.

If you receive a product that is:

Damaged
Defective
Incorrect
Missing parts or accessories

please contact us as soon as possible with your order details and clear photographs or videos showing the issue.

After reviewing the issue, we may offer an appropriate solution, which may include a replacement, return, or refund, depending on the circumstances.

4. Non-Returnable Items

Certain products may not be eligible for return or refund, including:

Products that have been used, worn, washed, altered, or damaged after delivery.
Products returned without original packaging or tags, where applicable.
Personalized or customized products, unless they are received damaged, defective, or incorrect.
Products specifically marked as non-returnable on the product page.
Gift cards, where applicable.
Sale or clearance products where the product listing specifically states that they are non-returnable.

If you are unsure whether an item qualifies for a return, please contact us before sending it back.

5. Return Shipping

For a standard return due to a change of mind or personal preference, return shipping arrangements may be the responsibility of the customer.

If the product received is damaged, defective, or incorrect, please contact us before returning it so that we can provide appropriate return instructions.

6. Refunds

Once your returned product is received, our team will inspect it to confirm that it meets the return conditions.

We will notify you once the inspection is completed and let you know whether your refund has been approved.

If approved, the refund will be initiated to the original payment method used for the purchase, unless otherwise agreed or required by applicable law.

7. Refund Processing Time

Once a refund is approved, we will initiate the refund from our side.

The time required for the amount to appear in your bank account, card, UPI account, or other payment method may vary depending on your payment provider or financial institution.

If you have not received an approved refund within the expected processing period, please contact us at:

info.musthavedaily@gmail.com

8. Partial Refunds

A partial refund may be considered where a returned product:

Shows signs of use.
Is damaged after delivery due to improper handling.
Is missing original packaging, tags, accessories, or components.
Does not meet the applicable return conditions.

Any applicable deduction will be communicated during the return/refund process.

9. Exchanges

If you would like to exchange an eligible product, please contact us before returning it.

Exchanges are subject to product availability. Depending on the circumstances, we may ask you to return the original product and place a new order.

10. Order Cancellation

If you want to cancel your order, please contact us as soon as possible after placing the order.

Cancellation may not be possible once the order has been processed, packed, dispatched, or otherwise entered into fulfillment.

If the order has already been shipped, you may need to follow the applicable return procedure.

11. Important Return Conditions

To help us process your return quickly:

Do not send a product back without contacting us first.
Keep the original packaging until you are sure that you will keep the product.
Provide accurate order information when submitting a return request.
Keep your return shipment receipt or tracking information until the return is completed.

12. Contact Us

For any questions regarding returns, refunds, exchanges, or cancellations, please contact:

MustHaveDaily